bdrami's Privacy Policy

1 Introduction and Scope

This Privacy Policy ("Policy") is issued by the bdrami online gaming platform ("bdrami", "we", "our"). This Policy applies to all members and visitors who use the bdrami website and related services.

By using our platform, you are considered to have accepted the terms of this Privacy Policy. We take the privacy of your personal information very seriously and make every effort to keep your data secure. This Policy will inform you about what types of information we collect, how it is used, with whom it may be shared, and what your rights are.

2 What Information We Collect

bdrami may collect the following types of information in order to provide its services:

2.1 Registration and Identity Information

The information you provide when opening an account may include:

• Full name and date of birth
• Email address and username
• National ID card or other identity verification details (for age verification)
• Contact address

2.2 Financial Transaction Information

To process deposits and withdrawals, we collect the following information:

• Mobile banking account numbers (bKash, Nagad, Rocket, Upay)
• Transaction history and amounts
• Information related to payment methods

2.3 Automatically Collected Information

When you use our platform, some information may be collected automatically:

• IP address and device identifier information
• Browser type and operating system information
• Logs of your activity on the platform (login times, gaming history)
• Information collected from cookies and similar tracking technologies

3 Purpose of Data Use

bdrami uses the information collected for the following purposes:

3.1 Service Delivery and Operations

• Creating and managing accounts
• Processing deposit and withdrawal transactions
• Providing gaming and betting services
• Distributing bonuses and rewards

3.2 Security and Protection

• Verifying the identity of the actual account owner
• Detecting and preventing fraudulent activity
• Taking necessary steps to prevent money laundering
• Preventing access by minors (21+ verification)

3.3 Customer Service and Communication

• Responding to support requests
• Informing users about important changes to the platform
• Sending notifications about policy changes

3.4 Ensuring Responsible Gaming

By monitoring your gaming habits, we provide support related to responsible gaming. If patterns of excessive play are detected, we may take appropriate action.

4 Cookies and Tracking Technologies

bdrami uses cookies and similar technologies that improve your experience of using the platform. Cookies are small data files stored in your browser.

4.1 Types of Cookies

• Essential Cookies: Required for the core functionality of the platform — maintaining login sessions, security verification, and so on.
• Functional Cookies: Remember your preferences — language settings, display options.
• Analytics Cookies: Help us understand how users are using the platform so that we can improve the quality of our services.

You can control cookies by changing your browser settings. Please note, however, that disabling essential cookies may cause some platform features to not work correctly.

5 Sharing Information with Third Parties

bdrami does not sell or rent your personal information. However, information may be shared with third parties in the following circumstances:

5.1 Service Provider Partners

We work with trusted third parties for payment processing (bKash, Nagad, Rocket, Upay), identity verification, and other necessary services. Only the information required for their specific tasks is shared with these partners.

5.2 Legal Obligations

We may be required to provide information in response to a court order, legal process, or a lawful request from a regulatory authority.

5.3 Fraud Prevention

Sharing information with relevant authorities to prevent fraudulent activity or money laundering falls within our responsibilities.

6 Data Security Measures

bdrami applies industry-standard security measures to keep your personal information safe:

• SSL Encryption: All data transfers are secured through SSL encryption.
• Data Encryption: Sensitive information collected is stored in an encrypted state.
• Regular Security Reviews: The security of our systems is regularly tested and updated.
• Access Control: Only authorised staff will be able to access your information.
• Firewall and Security Monitoring: Our servers are under continuous security monitoring.

Although we take every security measure, no digital system is 100% risk-free. You are therefore requested to keep your login credentials private and to log out after using an unfamiliar device.

7 Data Retention Period

bdrami retains your personal information for as long as it is necessary. The following factors are considered when determining the retention period:

• The duration for which your account remains active
• Legal requirements for keeping records of financial transactions
• The time required to resolve potential legal claims or disputes
• Regulatory requirements and anti-money laundering rules

Even after an account is closed, we may retain certain information for a specified period to meet legal and regulatory requirements. Once that period ends, the information is securely deleted or anonymised.

8 Your Rights and Controls

As a bdrami user, you have the following rights regarding your personal information:

8.1 Right to Access Your Information

You may request at any time to know what information we hold about you.

8.2 Right to Correct Your Information

If any of your information is incorrect, you may request that it be corrected. Ensuring accurate information is important for both of us.

8.3 Right to Delete Your Information

You may request the deletion of information that is unnecessary beyond legal obligations. Please note, however, that retaining certain information is mandatory for active accounts.

8.4 Right to Opt Out of Marketing Communications

If you wish to stop receiving promotional communications from us, you may submit that request at any time through the support team.

9 Protection of Minors

bdrami strictly refrains from providing services to anyone under the age of 21. This platform is for people aged 21 and above only.

If you believe a minor is using this platform, please inform us immediately. We will promptly close that account and delete any information collected.

During registration, we conduct an age verification process. Identity information collected during this process is used solely for verification purposes.

10 Policy Changes and Updates

bdrami reserves the right to change, amend, or update this Privacy Policy at any time. For significant changes, we will notify you in the following ways:

• By displaying a special notice on the platform
• By sending a notification to your registered email
• By updating the date shown at the top of this page

If you continue using the platform after a revised policy is published, it will be assumed that you have accepted the new policy. We therefore recommend that you review this page regularly.

11 Contact and Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us:

After receiving your request or complaint, we will try to respond as quickly as possible. We give the highest importance to your right to privacy and are committed to resolving any issues.